Refund policy

Returns

We accept returns on eligible items within 30 days of delivery.

Return eligibility

To be eligible for a return:

• The item must be returned within 30 days from the date it was delivered
• The item must be unused, unworn, and in its original condition
• The item must include original packaging, tags, and any included accessories
• Proof of purchase or order confirmation may be required

We reserve the right to refuse returns that do not meet these conditions.

Return Shipping

Customers are responsible for a flat return shipping fee of $4.50 per return. This amount will be deducted from your refund once the return is processed.

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

If approved:

• Your refund will be issued to your original payment method
• The refund amount will be less the $4.50 return shipping fee
• Please allow several business days for your bank or card provider to process the refund after it has been issued

Cancellations

Orders may be canceled any time before the order has been fulfilled.

Once an order has been fulfilled or shipped, it can no longer be canceled and must go through the return process once delivered.

How to Start a Return

To request a return, please contact us at fivepercentclothing@gmail.com with:

• Your order number
• The item(s) you’d like to return
• The reason for the return

If your return is approved, we’ll provide instructions for sending your item back.

Damaged, Incorrect, or Defective Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at fivepercentclothing@gmail.com so we can make it right.